Company Description

Teleperformance, a global leader in providing exceptional customer experiences, offers services to companies on an international scale, achieving superior results in managing customer service, technical support, sales, marketing, and collection processes.

The Teleperformance Group operates in 100 countries, with 300+ languages and dialects, and employs over 500,000 professionals, serving large-scale international firms in 170+ sectors with outsourced customer experience services.

Teleperformance Turkey collaborates with large-scale companies across 150+ sectors, employing over 11,000 professionals.

We are looking for a “Sorani Kurdish Speaking Customer Expert” to work in hybrid.

Job Description

• Answering incoming calls from customers,
• Providing accurate information and ensuring customer satisfaction with quality service.

Qualifications

• Proficiency in Sorani Kurdish at native level,
• Intermediate level of English,
• At least high school graduate, preferably associate’s or bachelor’s degree holder,
• Preferably having customer experience job experience,
• Adaptable to flexible working hours,
• Having good diction and strong communication skills,
• Acting with a focus on customer satisfaction,
• Being inclined towards teamwork,
• Able to use computers.

This position provides the opportunity for hybrid work.

Teleperformance, as a global leader in digital business services, adopts the approach of “Our strength is technology, Our focus is people,” providing simpler, faster, and more secure customer services to the world’s leading brands. Being recognized as one of the top 5 workplaces globally, Teleperformance offers career opportunities for individuals seeking to join our team. We are looking for team members to join us at Teleperformance, an award-winning Great Place to Work, where we will achieve new successes together.